Privacy policy

At Ales & Tales & Co Pty Ltd ACN 166 000 835 (T/A ‘Brewski Bar’ & ‘My Beer Dealer’) (“us”, “we”, etc), we are committed to protecting your privacy as a customer and an online visitor to Our Website. 

Ales & Tales & Co Pty Ltd, ABN 25 166 000 835, registered address is at 18B-26 Caxton Street, Petrie Terrace, Qld 4000.

‘Our Website’ means any website or service designed for electronic access by mobile or fixed devices which is owned or operated by us. It includes all web pages controlled by us. 

We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

By using Our Website, you consent to the data practices detailed below.

Please read our Privacy Policy below carefully. 

COLLECTION OF PERSONAL INFORMATION

We collect information from patrons, suppliers and employees from various sources including, but not limited to, the following:

• information that you provide when you fill in a form;
• information that you provide when you participate in our promotions;
• competitions, surveys or other marketing activities;
• information that you provide when you enquire about, or book, a function and/or event with us;
• information that you provide when you join our membership/loyalty program;
• information that you provide when you visit our website;
• information that you provide when you purchase products from us (instore or online); and
• information that you may provide when you contact and interact with our staff. 

INFORMATION WE COLLECT FROM YOU

In the course of your visits to Our W6ebsite or use of our products and services, we may obtain the following information (together ‘Personal Data’) about you: 

• your personal information such as name, company name, email address, telephone numbers, addresses, date of birth, age and gender;
• your membership and reward program details and preferences;
• your purchase history, such as the what, how and when you shop with us;
• your purchase preferences, such as type and quantity of products; and
• depending on your geographic location, IP address, survey responses, support queries, blog comments and social media handles (together ‘Personal Data’).

When you visit Our Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse Our Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to Our Website, and information about how you interact with Our Website. We refer to this automatically-collected information as ‘Device Information’. 

Our services are not directed to persons under 18 and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us.

You can review, correct, update or delete your Personal Data by either logging into your account and making the changes yourself or contacting us directly to do so.

COLLECTING AND USING PAYMENT INFORMATION 

All online payments through our website are made through Spotify’s online store and payment gateway. All direct payment gateways must adhere to the Payment Card Industry Data Security Standards (PCI-DSS) which govern how the Personal Data you provide through their portal is handled. The PCI Standard is mandated by the major card brands, such as Visa, Mastercard & American Express and administered by the Payment Card Industry Security Standards Council. The standard was created to increase controls around cardholder data to reduce credit card fraud.

HOW WE USE YOUR INFORMATION

Personally Identifiable Information: We use the information we collect to deliver our services to you, including: communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, fulfilling orders, diagnosing problems and providing you with a personalised website experience.

Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.

Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymized forms to improve our services, including: administering Our Website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally. 

Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.

DEVICE INFORMATION AND HOW WE USE IT 

We collect Device Information using the following technologies: 

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize Our Website (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this website or other websites you visit.

STORAGE AND SECURITY OF YOUR INFORMATION

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorized use or access. Credit card information is encrypted before transmission and is not stored by us on our servers. 

To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections.

We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements. 

In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the following applicable law. 

NOTIFIABLE DATA BREACHES (NDB)

The NDB scheme applies to all agencies and organisations with existing personal information security obligations under the (Privacy Act) from 22 February 2018. 

The NDB scheme introduced an obligation to notify individuals whose personal information is involved in a data breach that is likely to result in serious harm. This notification must include recommendations about the steps individuals should take in response to the breach. The Australian Information Commissioner (Commissioner) must also be notified of eligible data breaches through the Notifiable Data Breach statement — Form.

We will conduct a quick assessment of any suspected data breach to determine whether it is likely to result in serious harm, and as a result require notification.

Further information is available at: 

https://www.oaic.gov.au/privacy-law/privacy-act/notifiable-data-breaches-scheme 

SHARING YOUR INFORMATION WITH THIRD PARTIES 

We do not and will not sell or deal in Personal Data or any customer information.

Your Personal Data details are only disclosed to third party suppliers when it is required by law, for goods or services which you have purchased, for payment processing or to protect our copyright, trademarks and other legal rights.

For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Data here: https://www.shopify.com/legal/privacy. 

We also use Google Analytics to help us understand how our customers use Our Website -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any purpose other than that for which it was shared.

BEHAVIOURAL ADVERTISING 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can find more information about how targeted advertising and how cookies work here: 

• Stay Smart Online: All about cookies and your privacy
• YourOnlineChoices
• Privacy Commissioner Fact Sheet: Online behavioural advertising 

You can opt out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DISCLOSURE OF YOUR INFORMATION

We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of Ales & Tales & Co Pty Ltd, our customers or third parties. 

If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances. 

LINKS TO OTHER WEBSITES

This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

CHANGE IN PRIVACY POLICY

As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.

DATA RETENTION 

When you place an order through Our Website, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

ACCESS TO YOUR PERSONAL DATA 

If you wish to make a request for access to, or correction of, your Personal Data, or would like further details about how we manage your Personal Data, please contact our Privacy Officer at privacy@brewskibar.com.au.

Alternatively, you can write to:
Ales & Tales & Co Pty Ltd
Attn: Privacy Officer
PO Box 453
Haberfield NSW 2045 

Proof of identity will be required before any Personal Data is disclosed.

CONTACT US

If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at privacy@brewskibar.com.au and we will respond within 48 hours.